One Stop Integrated Outsourcing Solutions

Global Hotline Philippines (GHP) is an experienced provider of outsourcing services to businesses and organizations operating in English-speaking business environments and markets around the world.

Our comprehensive range and integration of in- and out-bound call center services and business process outsourcing (BPO), and CRM implementation providing our clients with a one-stop integrated solution for all their outsourcing needs.

These services free up their internal resources, enabling them to focus on their core competencies, confident in the knowledge that GHP is supplying reliable professional support for time-intensive back office processes, marketing functions and customer service and support.

GLOBAL HOTLINE SIGNS UP WITH DRISHTI

As part of the company-wide effort to further enhance operational efficiencies, Global Hotline signed a long-term partnership with Drishti Philippines, Inc. Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. Drishti offers such Communications Solutions that empowers enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service).

By installing telco-grade lines as well as a more advanced predictive contact center dialer software, we are now able to offer our clients a solution that works on an arms-length basis with state-of-the-art open source software and cutting-edge telecom technologies that will dramatically impact and improve our overall productivity.

ADVANCED VOIP SOLUTIONS

Global Hotline offers its clients options on their preferred method of access through its telecom services business unit. We provide world-class voice and data services worldwide at very reasonable prices.

This unique product now allows small and medium-scale companies to enjoy world-class telco-grade technology with cutting-edge communications tools that help businesses run smoothly and more efficiently. Take a tour of our facilities.

DO YOU BLOG?

Feel free to blog with Global Hotline. This is an exciting channel for us to exchange views on the world of outsourcing. Take me to the Global BPOgraphy blog site.